Expert Auto Warranty, A Complete Guide

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Expert Auto Warranty

Expert Auto Warranty is a coverage plan for car repairs and maintenance after the manufacturer’s warranty expires, provided by NAE-NWAN.

If you’re looking for extended warranty options, consider top companies like Endurance, CARCHEX, autopom!, and CarShield. Edmunds provides tips on purchasing, comparing, and managing extended auto warranties.

What vehicles are covered by Expert Auto Warranty?

Expert Auto Warranty provides extended coverage for automobile repairs and maintenance beyond the manufacturer’s warranty, with varying coverage based on the selected plan. The company offers plans for various vehicles, including cars, trucks, SUVs, and vans.

How much does Expert Auto Warranty cost?

average cost of $3,026 for extended car warranties across various coverage levels. ConsumerAffairs indicates that, on average, an extended auto warranty for additional bumper-to-bumper coverage is around $1,000 per year.

What are the benefits of Expert Auto Warranty?

Benefits:

  1. Peace of mind for repairs and maintenance
  2. Customizable coverage options
  3. Nationwide coverage at authorized repair facilities
  4. 24/7 roadside assistance
  5. Transferable coverage for increased resale value when selling your car

Does Expert Auto Warranty cover pre-existing conditions? 

Endurance, a provider of extended warranty plans, specifies that any Expert Auto Warranty plan or vehicle service contract does not cover pre-existing conditions. It’s important to note that pre-existing conditions include issues that arise or begin developing before your vehicle exits the waiting period, encompassing not only existing problems but also those that originate during the contract period.

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What is the claims process like for Expert Auto Warranty?

Outline of the claims process:

  1. Identify the Issue:
    • When you notice a problem with your vehicle that is covered by the warranty, identify the issue and document it.
  2. Review Warranty Coverage:
    • Refer to your warranty documentation to confirm that the particular problem is covered by the warranty. Different warranties have varying coverage terms and conditions.
  3. Contact the Warranty Provider:
    • Reach out to the warranty provider as soon as possible. This is often done by calling a claims hotline or using an online claims portal. Provide details about the issue and follow the instructions given.
  4. Provide Necessary Documentation:
    • The warranty provider may require certain documents, such as the vehicle’s service records, proof of regular maintenance, and details about the problem. Submit these documents as requested.
  5. Inspection and Evaluation:
    • In some cases, the warranty provider may require an inspection of the vehicle to assess the extent of the issue. This could be done at an authorized repair facility.
  6. Approval or Denial:
    • After reviewing the information and inspection results, the warranty provider will determine whether to approve or deny the claim. If approved, they will specify the covered repairs or replacements.
  7. Authorized Repair:
    • If the claim is approved, take your vehicle to an authorized repair facility that is part of the warranty network. This ensures that the repairs are done according to the warranty terms.
  8. Payment or Reimbursement:
    • The warranty provider may directly pay the repair facility or reimburse you for the covered expenses, depending on the terms of the warranty.
  9. Follow-Up:
    • Stay in communication with the repair facility and the warranty provider to ensure a smooth process. If there are any issues during the repair, report them promptly.
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Customer reviews of Expert Auto Warranty

I found several websites that provide reviews of Expert Auto Warranty. However, I could not find any reviews on the company’s official website. Here are some websites that provide reviews of Expert Auto Warranty:

Expert Auto Warranty Reviews:

1. MarketWatch:

  • Overview: MarketWatch’s expert team reviewed the best car warranty companies in 2024.
  • Criteria: Rankings based on reputation, customer experience, cost, and plans.
  • Top Pick: Endurance.
  • Followed by: Olive, CarShield, CARCHEX, and Protect My Car.
  • Note: No mention of Expert Auto Warranty on MarketWatch’s list.

2. Motor1.com:

  • Overview: Motor1.com’s expert review team ranked the best car warranty companies in 2024.
  • Criteria: Evaluation based on industry standing, coverage, cost, transparency, and customer service.
  • Top Pick: Endurance.
  • Followed by: CARCHEX, autopom!, CarShield, and Olive.
  • Note: No specific mention of Expert Auto Warranty on Motor1.com’s list.

3. ConsumerAffairs:

  • Overview: ConsumerAffairs compared 50 popular auto warranty companies.
  • Criteria: Top seven extended auto warranty picks based on coverage options, customer reviews, available plans, waiting periods, and other factors.
  • Top Picks: Not specified in the provided information.
  • Note: Expert Auto Warranty’s inclusion or ranking is not mentioned.

Additional Notes:

  • No reviews on Expert Auto Warranty found on their official website.
  • Each source has different criteria for evaluating and ranking auto warranty companies.
  • Endurance appears as a top pick on both MarketWatch and Motor1.com.

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